ClickCease
Customer
OGC
Industry
Construction
Result
Avg Project Size Increase
Increased Average
Project Value
Avg close rates increase
Avg time savings for Sales Leaders

The challenge

Selections were hard to track.
Clients would visit the showroom, touch 8–10 countertop samples, and change their mind in real time.

Athena had two core pain points:

  • Hard to remember which item was actually chosen
  • Follow-up emails took too long
  • Quotes were delayed or needed revision

They needed a way to look back at conversations and confirm what the client actually picked.

How SalesAsk helped

  • Every selection conversation is recorded
  • AI points out what the customer liked or disliked
  • Quick search by keyword or material
  • Easy to write follow-up emails

Athena uses SalesAsk to go back, listen, and clarify what got priced.

Results

  • Quotes are more accurate
  • Less confusion between office and field
  • Faster replies to customers
  • Better experience for clients choosing high-value finishes

"“It really helped me clean up the options whenever I would get quotes. I can see what they liked and what they wanted priced. I would recommend it to any construction company with a high volume of clients."

Athena

Athena
Material Selection Coordinator, OGC