Home services/Plumbing
A $400 repair or a $5,000 install. Hear the ten minutes that decide it.
SalesAsk records every service visit on the tech's phone, coaches them before, during and after it, and shows you how your best plumber handles the repair or replace conversation.
Only the repair was quoted.
1,000+ sales teams rely on SalesAsk.
Your best tech closes 35 pointsmore often than your newest one.
Every tech knows the equipment. What your best plumbers do differently is present the replacement without sounding pushy, and bring up water treatment when they see the cue. SalesAsk scores every visit so you can hear exactly how they do it.
Sound familiar?
The CRM shows what was sold. Not what was never said.
What plumbing owners and service managers told us before every visit was recorded, and what changed after.
“My tech fixed the leak and left. The water heater was fifteen years old.”Every visit is checked for repair and replace options, so you see who only quotes the fix.
“I have one service manager and twenty trucks on the road.”Every visit is scored, so the review takes five minutes and starts at the moment that mattered.
“Nobody has mentioned water treatment in months.”Every visit where water treatment or the maintenance plan was skipped gets flagged, with the moment ready to replay.
One tap on iPhone, iPad and Android phones and tablets, plus Apple Watch. Works offline anywhere.
Explore recordings
Prep and AI roleplays before the visit, live coaching during it, a score and written feedback after.
Explore virtual ridealongs
Notes, next steps and follow-ups go into your CRM on their own, so nobody types them up after the visit.
Explore Coach DeanScore every visit against your process
From the diagnosis to the signed work order, every step is checked so techs know exactly what to change.
- Built on the steps you already teach
- Quote and timestamp behind every score
- Built for repair or replace conversations
No more notes in the truck
SalesAsk writes the CRM notes, sets the next step and logs the visit in ServiceTitan, Housecall Pro or Jobber.
- Notes written from the conversation
- Next steps and follow-ups set automatically
- Syncs with the tools you already use
Coaching before, during and after
Each tech rehearses in an AI roleplay before the visit and gets live coaching during it. Minutes after, Coach Dean sends specific feedback with the line it came from.
- Private to the rep first
- Practice the missed step with AI roleplays
- Managers see who improved
It has allowed us to
develop our people faster
, hold them accountable, and deliver a better experience for our customers.
Built around how you already sell.
Your growth advisor sets SalesAsk up around the steps your managers already teach and stays with you after launch. 85% of appointments recorded on SalesAsk get AI coaching feedback.
One person to call
The person who sets you up is the same person you talk to at every quarterly review.
Setup and training
We connect your CRM and set Coach Dean up around the steps your managers already teach. Managers get trained first, then reps.
A 30 day rollout
Your sales leader signs off on the plan before launch. Reps record their first visits on day one.
Weekly check-ins, then quarterly reviews
In month one you go over who is recording, rep by rep, every week. After that you look at close rate, ticket size and revenue added each quarter.
“Really what's changed in the business is the clarity. We are no longer guessing and hypothesizing about what is missing.”
“It has allowed us to develop our people faster, hold them accountable, and deliver a better experience for our customers.”
“My sales guys are even coaching themselves with Coach Dean.”
“A huge increase in closing percentages. A huge increase in retention. The whole business is better.”
“What SalesAsk has done is pull out the steps that should have happened, highlight areas we can improve, and give us real-time feedback we can actually act on.”
“It's like having my sales manager on every call.”
“100% accuracy and speed. I can input data into SalesAsk and get a response in an hour, which keeps our projects moving.”
“SalesAsk helped grow our average ticket from $17K to $27K. It showed us how to sell the transformation and value of a Parliament Kitchen, not just the product itself.”
“I 100% recommend it to anyone that wants their technicians to sell more.”
“It helps break things down and catch things that you might have missed. It really opens your eyes to opportunities and more things that you can improve on.”
“It's very customizable. It accurately captures how well they're conforming to the Mr. Roofing way.”
“Being able to pinpoint the exact moments where reps were losing deals was a game-changer. We replicated our top performer’s closing techniques on home additions and saw immediate improvement.”
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FAQ
Plumbing questions
The tech taps record at the door and SalesAsk hears the diagnosis, the options and the close. Coach Dean scores the visit against your own steps: was the problem explained in plain language, were repair and replace both presented, was financing offered, did the maintenance plan come up. Managers see where each tech goes off process without riding along.
Yes, along with Jobber and Housecall Pro. Summaries, action items and next steps from every recorded visit sync to the job record, so nothing depends on what the tech remembers to type in the truck.
Some hesitation at the start is normal. Your top techs usually come around first, once their best visits become the training material for the rest of the team. Newer techs tend to like it most, because they hear how experienced plumbers explain a diagnosis and present options instead of guessing. It is coaching, not surveillance.
In most places it is legal to record customer conversations for training and quality control, whether the tech is in the basement, under the sink or at the kitchen table. A few locations have two-party consent laws that require you to tell the homeowner before recording starts. Our guidelines list those locations.
Most teams are set up in under two hours. Techs record on the device they already carry: iPhone, iPad and Android phones and tablets, plus Apple Watch. There is no hardware to buy and nothing to install in the truck. Basements and crawl spaces are captured clearly too.