Replab Confirmation

Frequently asked questions

CRM and dialer integrations available

How is Replab different from manager-led role play?

Manager-led role play is limited by time and headcount — one manager can practice with maybe 3 reps per day. RepLab lets all 50 reps practice simultaneously with AI buyers that adapt, push back, and score every session against your criteria. It scales coaching without scaling management.

How realistic are the AI buyers?

Very. The AI is trained on data from 250,000+ real sales conversations. It shifts tone when a rep hesitates, pushes back on price, asks for competitors, and mirrors real customer behavior. Reps consistently say it feels like a real appointment.

Can I customize the scoring criteria?

Yes. You upload your sales process and scorecard, and RepLab scores every session against your specific criteria. Update the criteria anytime — the AI adapts immediately.

How fast can we get started?

Most teams are running their first role-play sessions within the first day. No hardware needed — reps use their phone, tablet, or computer. We provide dedicated onboarding at no extra cost.

What industries does Replab support?

RepLab has 40+ pre-built scenarios across HVAC, roofing, plumbing, remodeling, home builders, dental, telecom, banking, insurance, and windows/doors. You can also build custom scenarios for any industry in minutes.

How long are the role-play sessions?

Each session is 3-5 minutes — short enough to practice before any appointment, detailed enough to build real skills. Reps can retry in one click.

How does Replab connect to SalesAsk?

RepLab is the practice layer. SalesAsk is the live coaching layer. Together they form a complete loop: reps practice with RepLab before the conversation, get coached by SalesAsk during the conversation, and receive analysis from Coach Dean after. No other platform offers all three.

Watch a 1-Min Explainer Video to Prepare for Your Demo

Frequently asked questions