Industries/Senior living
Coach every sales counselor on what the family actually said.
Senior living operators use SalesAsk to score every community tour against their process, so move-ins stop depending on which counselor the family meets.
1,000+ sales teams rely on SalesAsk.
Your best counselor moves in more familiesthan your newest one.
The gap sits in the tour and in the conversation at the table afterwards. SalesAsk scores every tour, so you can see how your best counselor draws out the adult child and the parent, then coach everyone to do the same.
Sound familiar?
Three things we hear from every senior living operator.
What executive directors and regional sales leaders describe before tours are recorded, and what changes after.
The best counselor fills apartments and nobody can say why.Every tour is scored, so you can see the steps your best counselor takes.
A regional director can’t join every community tour.Every tour scored, with five-minute reviews.
The adult child decides, and the tour only spoke to the parent.Flagged on every tour where the family decision maker was never asked.
The counselor taps record on iPhone, iPad or Apple Watch. Coach Dean gets the full conversation, not a director’s memory of it.
Explore recordingsSample week
76% process scoreTeam average this week
View dashboardEvery step you already teach, checked on every tour, with the line from the tour that proves it.
Explore virtual ridealongsCoaching moment
You never asked who decides. Here is how to raise it next time.Sample tour · independent living
Specific feedback lands in the counselor’s pocket minutes after the tour ends, tied to the moment it turned.
Explore Coach DeanScore every tour against your process
From the welcome to the deposit, every step is checked so counselors know exactly what to change.
- Your steps, not a generic template
- Quote and timestamp behind every score
- Works for community tours and phone inquiries
No more notes after the tour
SalesAsk writes the notes, sets the next step and logs the tour in your CRM.
- Notes written from the conversation
- Next steps and follow-ups set automatically
- Syncs with the tools you already use
Coaching before the next tour
Coach Dean sends each counselor specific feedback minutes after the tour, with the line it came from.
- Private to the rep first
- Practice the missed step with AI roleplays
- Managers see who improved
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FAQ
Senior living questions
Yes. Sales counselors, executive directors and call center teams can all record and get coached on the same process.
SalesAsk sends notes and next steps to your CRM. Ask us about your senior living CRM on the demo.
The audio engine isolates voices from background noise, so lobbies, dining rooms and walking tours are captured clearly.