Product/AI roleplays

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Let reps fumble the financing pitch on an AI buyer first.

An AI homeowner who objects, interrupts and asks the follow-up your rep was hoping to dodge. Every take is scored on the same playbook as their real visits, so the first time they hear "we got a cheaper quote" is not in somebody's kitchen.

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A RepLab practice call with an AI buyer, scored 88 percent and passed on the opening

1,000+ sales teams rely on SalesAsk.

Kitchen Tune-UpAmerican RestorationBOA BuildersTaylor MorrisonFischer HomesOttawa General ContractorsAR Roofing and RemodelingPhoenix Home RemodelingAdair HomesVancouver General ContractorsBFARR ContractingGeneral Air, Plumbing and ElectricWisler Plumbing, HVAC and ElectricMidtown Home ImprovementsReece HomesAmerican Remodeling EnterprisesFive Star Disaster ServicesAllstate Exteriors1st PriorityJ.S. Brown and Co.Life ImagingKitchen Tune-UpAmerican RestorationBOA BuildersTaylor MorrisonFischer HomesOttawa General ContractorsAR Roofing and RemodelingPhoenix Home RemodelingAdair HomesVancouver General ContractorsBFARR ContractingGeneral Air, Plumbing and ElectricWisler Plumbing, HVAC and ElectricMidtown Home ImprovementsReece HomesAmerican Remodeling EnterprisesFive Star Disaster ServicesAllstate Exteriors1st PriorityJ.S. Brown and Co.Life Imaging

The problem

Most reps rehearse on paying homeowners. Every fumbled financing pitch happens in front of someone who could have signed.

On the floor

Manager-led roleplay needs the manager, the rep and a quiet room on the same afternoon. Most months it never happens, and when it does the feedback stops at "be more confident."

What RepLab teams see instead

31%Higher job valueCoolforce Heating & Cooling
22%Higher job valuePimlico Plumbers
58%Shorter new-hire rampAlliance Medical
19%Higher close rateOGC Group
A Coach Dean roleplay of a lost roofing visit

Coach Dean plays Rowan, the homeowner from a lost roofing visit, then scores the rerun against what happened in the real meeting. 39 seconds, no sound.

How AI roleplays work

Pick a homeowner. Run the call. Go again until it passes.

See the features
01

AI buyers that know your trade

Pick the homeowner: the multi-quote shopper, the one holding a cheaper written quote, the couple deciding by committee. They push back on price, ask about insurance and go quiet when the rep hesitates.

  • Natural pacing, interruptions and follow-up questions
  • Discovery, close and second-visit scenarios
  • Write your own labs from your playbook
The RepLab labs screen with a practice call running against the AI buyer Adam Kerr
02

Scored like a real visit

Each take is scored out of 100 on your criteria, with the reason behind every hit and miss. Reps go again until they clear the pass mark you set for that lab.

  • Up to 10 weighted scoring categories
  • A pass mark for each lab
  • Notes pinned to the moment, plus lines to try next time
A finished practice call scored 88 percent, with the scorecard broken into opening, discovery, pitch and objection handling
03

Practice built from the visits they lost

When Coach Dean sees a step a rep keeps missing, he builds a lab from that exact visit. The practice targets the objection that cost the job, not a generic script.

  • Labs created from real transcripts
  • Assign to one rep or the whole team
  • Practice scores sit next to live visit scores
The practice list in SalesAsk with Coach Dean building a lab from a recorded visit

Integrations

SalesAsk works with who you work with.

Notes, deal stages, next steps and follow-ups land in the CRM, phone and field tools your team already runs, without anyone typing them in.

See all integrations
JobNimbus
Service Fusion
LeadPerfection
RingCentral
Jobber
ServiceTitan
Aircall
HubSpot
Housecall Pro
JustCall
improveit 360
Builder Prime
Pipedrive
CompanyCam

In their words

Trade teams that practice first.

See all customer stories
A Coolforce technician on a rooftop install
MattVP of Sales, Coolforce Heating & Cooling

“Our techs are tradies, not salespeople. That’s exactly the point, RepLab doesn’t try to turn them into something they’re not.”

Read the story
31%Higher average quoted job value
A Pimlico Plumbers van in London
Brian J.Sales Director, Pimlico Plumbers

“Our engineers are brilliant at their trade. RepLab made them just as good at the conversation.”

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22%Higher average job value across all trades
Inside an OGC Group design centre
Fares E.President, OGC Group

“RepLab is the future of sales training. We finally have daily, objective data on the 4:2 formula, eliminating the guesswork and the massive cost of video shops.”

Read the story
19%Higher closing rate
An Alliance Medical imaging clinic in London
Gareth WalshChief Growth & Marketing Officer, Alliance Medical

“With RepLab our reps are not just practicing, they are perfecting. The feedback loop is immediate.”

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3xClose rate on competitive procurement deals

Security and compliance

Real sales conversations, protected like they should be.

An independent auditor has checked how we protect your recordings. Your data is never sold and never used to train models for other companies, and consent tools cover all 50 states.

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FAQ

Questions about AI roleplays

Is the AI buyer generic, or built for home services?

Built for it. Labs cover a cheaper written quote, financing, insurance questions and the spouse who is not home yet, and you can write your own from your playbook.

How are practice calls scored?

Against criteria you choose: discovery, objection handling, trust building or any step in your process. Weight up to 10 categories and set a pass mark per lab.

Does a manager need to run the session?

No. Reps start a lab from their phone whenever they have a few minutes. Managers see the scores and progress afterwards.

What is RepLab?

RepLab is the roleplay engine behind AI roleplays. It runs inside SalesAsk, so practice scores sit next to the scores from real visits.

Can practice come from our own visits?

Yes. Coach Dean can build a lab from a recorded visit, using the objection and the step the rep missed.