Industries/Chimney services
Coach every chimney tech on what was said at the hearth.
Chimney service companies use SalesAsk to score every inspection and sweep against their process, and to see which visits found a repair but never showed the homeowner why.
The repair was quoted before the footage was shown.
1,000+ sales teams rely on SalesAsk.
Your best tech closes 35 pointsmore often than your newest one.
Most of that gap opens after the inspection, when the homeowner hears the word repair and decides whether to trust it. SalesAsk scores every visit, so you can hear how your best people walk them through the camera footage and coach everyone else to do the same.
Sound familiar?
Where chimney repair work slips away.
Each of these happens in a living room or on a roof, which is exactly where nobody from the office is listening.
The tech finds the crack and quotes it without showing the footage.Every inspection is checked for the camera walk-through, so you know who skips it.
Fifteen techs on sweeps and one service manager.Every visit scored, with five-minute reviews.
Caps, liners and dryer vents only come up when the homeowner asks.Flagged on every visit where the opening was there and missed.
The rep taps record on iPhone, iPad or Apple Watch. Coach Dean gets the full conversation, not a manager’s memory of it.
Explore recordingsThis week
+37% close rateTeam average, up from last month
View dashboardEvery step you already teach, checked on every visit, with the line from the visit that proves it.
Explore virtual ridealongsCoaching moment
You quoted the liner before showing the footage. Here is how to walk the homeowner through it next time.Marcus Reid · Chimney inspection
Specific feedback lands in the rep’s pocket minutes after the visit ends, tied to the moment it turned.
Explore Coach DeanScore every visit against your process
From the first look at the firebox to the signed repair, every step is checked so techs know exactly what to change.
- Your steps, not a generic template
- Quote and timestamp behind every score
- Works for sweeps, inspectors and repair crews
No more notes in the truck
SalesAsk writes the CRM notes, sets the next step and logs the visit in ServiceTitan, Housecall Pro or Jobber.
- Notes written from the conversation
- Next steps and follow-ups set automatically
- Syncs with the tools you already use
Coaching before the next stop
Coach Dean sends each tech specific feedback minutes after the visit, with the line it came from.
- Private to the rep first
- Practice the missed step with AI roleplays
- Managers see who improved
“It's great to see that percentage go up and know that they're confidently presenting what needs to be talked about: the process, our company, all of that.”
Read the story
“I was completely blind when it came to training my team and building their skills.”
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“It has allowed us to develop our people faster, hold them accountable, and deliver a better experience for our customers.”
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Resources
Featured insights
Notes from Builder Innovator: the stack we kept seeing and the gaps every VP mentioned.
Read the articleHow to turn your best rep's process into the standard every rep follows.
Get the playbookWhat gets said at the kitchen table, and what it means for your close rate.
Read the report
FAQ
Chimney service questions
Yes. Sweeps, inspections and repair estimates can all be recorded and coached on the same process.
Yes, along with Housecall Pro, Jobber and other field tools.
The audio engine isolates voices from background noise, so roofs, attics and fireplaces are captured clearly.