Home services/Electrical
The breaker gets fixed. The panel upgrade never comes up.
SalesAsk records every electrical service and upgrade visit, scores it against your process, and coaches the tech before the next job.
The 60-amp panel was never mentioned.
1,000+ sales teams rely on SalesAsk.
Your best tech closes 35 pointsmore often than your newest one.
A visit for a tripping breaker can end as a $300 fix, or as a panel upgrade with surge protection and a generator quote. SalesAsk scores every visit, so you can hear how your best electricians open that conversation and coach everyone else to it.
Sound familiar?
The repair got done. The upgrade never came up.
What electrical contractors told us before every visit was recorded, and what changed after.
“My techs fix the problem and leave. Nobody mentions the panel.”Every visit is checked for the panel, surge and safety conversation, so you see who skips it.
“I have one service manager and a dozen vans out every day.”Every visit is scored, so the review takes five minutes and starts at the moment that mattered.
“Generator and EV charger jobs walk out the door because nobody asks.”Every visit where upgrade options never came up is flagged, with the moment ready to replay.
The rep taps record on iPhone, iPad or Apple Watch. Coach Dean gets the full conversation, not a manager’s memory of it.
Explore recordingsThis week
+37% close rateTeam average, up from last month
View dashboardEvery step you already teach, checked on every visit, with the line from the visit that proves it.
Explore virtual ridealongsCoaching moment
You skipped financing. Here is how to bring it up next time.Marcus Reid · Panel inspection
Specific feedback lands in the rep’s pocket minutes after the visit ends, tied to the moment it turned.
Explore Coach DeanScore every visit against your process
From the first look at the panel to the signed work order, every step is checked so techs know exactly what to change.
- Your steps, not a generic template
- Quote and timestamp behind every score
- Separate scorecards for service and upgrade visits
No more notes in the truck
SalesAsk writes the CRM notes, sets the next step and logs the visit in ServiceTitan, Housecall Pro or Jobber.
- Notes written from the conversation
- Next steps and follow-ups set automatically
- Syncs with the tools you already use
Coaching before the next visit
Coach Dean sends each tech specific feedback minutes after the visit, with the line it came from.
- Private to the rep first
- Practice the missed step with AI roleplays
- Managers see who improved
“It has allowed us to develop our people faster, hold them accountable, and deliver a better experience for our customers.”
“My sales guys are even coaching themselves with Coach Dean.”
“A huge increase in closing percentages. A huge increase in retention. The whole business is better.”
“What SalesAsk has done is pull out the steps that should have happened, highlight areas we can improve, and give us real-time feedback we can actually act on.”
“It's like having my sales manager on every call.”
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Resources
Featured insights
Notes from Builder Innovator: the stack we kept seeing and the gaps every VP mentioned.
Read the articleHow to turn your best rep's process into the standard every rep follows.
Get the playbookWhat gets said at the kitchen table, and what it means for your close rate.
Read the report
FAQ
Electrical questions
Same app, same tap to record, a different scorecard for each. On a service visit, Coach Dean checks whether the tech explained the problem in plain language, gave repair and upgrade options and mentioned the maintenance plan. On a panel, generator or EV charger visit, it checks whether the load and safety questions were covered, financing was offered and the decision was asked for.
Yes, along with Jobber and Housecall Pro. Summaries, action items and next steps from every recorded visit sync to the job record, so nothing depends on what the tech remembers to type in the van.
Some hesitation at the start is normal. Your best techs usually come around first, once their visits become the training material for the rest of the team. Newer techs tend to like it most, because they hear how experienced electricians explain a safety issue and present options instead of guessing. It is coaching, not surveillance.
In most places it is legal to record customer conversations for training and quality control, whether the tech is at the panel, in the garage or at the kitchen table. A few locations have two-party consent laws that require you to tell the homeowner before recording starts. Our guidelines list those locations.
Most teams are set up in under two hours. Techs record on the iPhone or Apple Watch they already carry, so there is no hardware to buy and nothing to install in the van. Basements, crawl spaces and utility rooms are captured clearly too.