Does SalesAsk work with Aircall?

Aircall sits on the dialer list in the SalesAsk integrations directory, alongside JustCall, RingCentral, CallRail, GoHighLevel and ServiceTitan Dialers. Book a demo and we will confirm exactly how it is set up for your account.

What is Aircall, and who uses it?

Aircall is a cloud phone system for sales and support teams. It handles inbound and outbound calling, SMS, IVR routing and a power dialer, and connects to CRMs and help desks. It is a phone system, not a CRM.

Does Aircall record calls on its own?

Yes. Call recording is part of Aircall, and Aircall also offers live transcription. Aircall's own developer guides cover storing those recordings on a server you control.

What does SalesAsk produce from a recorded sales conversation?

A written summary, the action items and commitments made, a score against your own sales steps, the agreed next step and a drafted follow-up for the rep to send.

Does SalesAsk score reps against our own sales process?

Yes. Every conversation is graded against the sales steps you already teach, not a generic template, so the score means something to your team.

Do reps need extra hardware for SalesAsk to record a field appointment?

No. SalesAsk runs on the rep's own phone. There is nothing extra to buy, charge or carry to a job.

Can managers see the coaching without opening Aircall?

Yes. Scores, talk ratio and step by step adherence live in the SalesAsk dashboard, so a manager can review a rep without opening Aircall at all.

How do Aircall recordings reach SalesAsk?

Ask us on the demo. It depends on how your Aircall account and your recording settings are configured, and we would rather walk you through the real setup than describe a generic one.

Is SalesAsk secure enough for our customer data?

SalesAsk is SOC 2 compliant. Recordings, transcripts and coaching scores are held under that program.

Can we see it running against our own sales process first?

Book a demo and we will walk you through SalesAsk and show you how it scores your reps against your own sales steps, so you can do your due diligence and make an informed decision.

Aircall integration

SalesAsk + Aircall integration

Aircall is the cloud phone system your team runs inbound and outbound calls through. SalesAsk is the coaching layer that scores sales conversations against the sales steps you already teach. Here is what each side brings to a call coaching integration.

Integrations

Salesask works with who you work with.

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What SalesAsk produces from a sales conversation

Aircall gives you the call. This is what SalesAsk writes from a recorded sales conversation once it has one, and nobody types any of it.

Conversation summariesA written summary of what was actually said, not what somebody remembered afterwards.

Action itemsEvery commitment made in the conversation, pulled out and listed for the rep.

Coaching scoresHow the conversation scored against your own sales playbook, step by step.

Next stepsThe agreed next move, captured on the spot instead of remembered later.

Talk ratioHow much of the conversation the rep held, and how much the customer did.

Rep scorecardsSteps hit and steps missed, per rep, so trends show up over weeks and not quarters.

Drafted follow-upsA personalized follow-up drafted from the real conversation, ready for the rep to send.

How an Aircall conversation becomes coaching

Coaching is the same three moves wherever the conversation happens: capture it, score it against your steps, then hand the rep something to work on. It is the same recording and scoring flow that powers team coaching everywhere else in SalesAsk.

Aircall already captures the call

Aircall is a cloud phone system, so the recording, the call log and the routing history already exist on the Aircall side. Its public API and webhook events cover numbers, users, contacts and call journeys, and Aircall publishes guides for logging calls into your own database. That is the raw material any call coaching integration draws on. In the field, SalesAsk records from the phone the rep already carries.

Cloud calling, IVR and a power dialer
Public API and webhook events

SalesAsk recording in progress on an iPhone, showing the elapsed appointment time

Every conversation graded against your own steps

Steps hit and missed, talk ratio, patience and a score per rep. The conversation is graded against the sales playbook you already teach, not a generic template, so the number means something to your team.

Scored on your own sales steps
Rep by rep scorecards and trends

SalesAsk scorecard showing AI process steps completed, meeting score and talk ratio per rep

Coaching written before the next call starts

Coach Dean reads the conversation and writes the feedback. Managers get it in seconds instead of sitting through the recording, and the rep gets a summary, the action items and a drafted follow-up.

Feedback in seconds, not after a ridealong
Summary, action items and next steps written

Ask Coach Dean screen in SalesAsk showing coaching prompts for a sales deal

Who the Aircall integration is for

SalesAsk is built for home builders, home services and home improvement companies. These are the teams who get the most out of pairing Aircall with coaching.

Inside sales

Inside sales and call teams

Aircall is bought for the people answering inbound calls and dialing out all day. Score those conversations the same way you score a field appointment.

Owners and operators

One coaching standard across the phone room and the field, instead of two different ideas of what good looks like.

Sales management

Sales managers

Rep by rep scorecards readable from the SalesAsk dashboard, instead of spot-checking recordings at random.

What Aircall brings to the table

Taken from Aircall's own product pages and developer documentation.

A phone system for sales and support

Aircall describes itself as an AI-powered customer communications platform, with calls, SMS and messaging in one place for sales, customer service and operations teams at companies of every size.

Routing, IVR and a power dialer

Aircall runs the mechanics of a phone room: IVR menus, call routing, a shared inbox so the team can see every conversation, live transcription, and a power dialer for outbound lists.

A public API and webhooks

Aircall's public API and webhook events cover numbers, users, contacts and call journeys. Aircall publishes its own guides for logging calls into a database and storing call recordings on a server you control.

What is possible once Aircall is connected

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Phone conversations coached to the same standard as field appointments.

Every conversation scored against the sales playbook you already teach.

Summaries, action items and next steps written instead of typed.

Managers stop spot-checking recordings and start reading scorecards.

Rep by rep scorecards show who is improving and which steps get missed.

Before you connect Aircall

Most of the decision happens before you connect anything, so it is worth knowing what SalesAsk does with a conversation and where Aircall's own recording and transcription already reach.

SalesAsk connects to more than Aircall, so it is worth seeing the whole picture first. The full integrations list shows every CRM, field service platform and dialer we connect to, and the comparison page sets SalesAsk against the other AI sales coaching tools buyers usually look at. If your office also runs on field software there are pages for ServiceTitan and Housecall Pro, and there is a page on what coaching looks like in HVAC, roofing or home services. When you are ready to see it running against your own sales process, book a demo.