Selections were hard to track.
Clients would visit the showroom, touch 8 to 10 countertop samples, and change their mind in real time.

Athena had two core pain points:

• Hard to remember which item was actually chosen
• Follow-up emails took too long
• Quotes were delayed or needed revision

They needed a way to look back at conversations and confirm what the client actually picked.

Every selection conversation is recorded

AI points out what the customer liked or disliked

Quick search by keyword or material

Easy to write follow-up emails